Your privacy is important to us. This privacy statement explains what personal data Raspberry Rhubarb collects from you and how we use that data.
What information do we collect about you?
How will we use the information about you?
How long we will hold your data for?
Access to your information and correction
How to contact us
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
Raspberry Rhubarb collects data to operate effectively and provide you with the best experience with our services.
We collect information about you when you register with us, enquire about our services or book an event with us. We also collect information when you voluntarily complete event registration forms (whether in paper form, or electronically via web or app registrations), customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
HOW WILL WE USE THE INFORMATION ABOUT YOU?
Raspberry Rhubarb uses the data we collect to operate our business and provide you with the event services we offer. We also may use the data to communicate with you, for example, informing you of details about your event.
We may send your relevant details to hotels, airlines, caterers, transport companies, destination management companies and other third party suppliers who are directly and necessarily involved in the delivery of the event. Your information will never be supplied to anyone outside Raspberry Rhubarb without first obtaining your consent, unless we are obliged or permitted by law to disclose it.
If you agree, we also use your data to email you about other products and services we think may be of interest to you. Raspberry Rhubarb will not share your information for marketing purposes with other companies.
HOW LONG WE WILL HOLD YOUR DATA FOR?
If you are a client, or prospective client with an enquiry, we will hold your personal information on our systems for as long as you use our services, and remove it in the event that the purpose has been met.
If you are a delegate attending an event that is being delivered by Raspberry Rhubarb, all data stored will be destroyed within 6 months of the delivery of the event.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contacted us by using the details below.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
HOW TO CONTACT US